Ticket Policies & Procedures
All tickets are $4.00. We recommend purchasing your tickets in advance as Schooltime Series performances often sell out. All sales are final.
Seat Assignments
UNM Ticketing Services will assign seats in a randomly generated order 10-14 days before the performance. Your seat numbers will appear on your printed tickets. Only tickets purchased by the same ticketing account are guaranteed to sit together.
Lap Passes
We require you to purchase a ticket for every member of your party, regardless of age; we do not issue lap passes for our events. All attendees must have a ticket.
NEW! Deferred Payment Available for Ticket Orders of 16+
This season, we're excited to offer a deferred payment option for orders of 16 or more in-person performance tickets per show. When placing an order, select the "Bill Plan" payment option and enter your credit card information. We will automatically charge your card for the full purchase amount for each show two weeks prior to its performance date.
Orders of less than 16 tickets do not qualify for the "Bill Plan" and will be charged upon completion of the purchase.
Ordering Process
Please review the following instructions carefully before placing your order as our policies have recently changed. Each teacher should place their own order.
- Count the number of children and adults attending with your group. All attendees must have a ticket regardless of age. Each ticket costs $4.00.
- Request tickets for the correct number of attendees. It is important to accurately count both the number of children and adults attending, as no refunds will be issued and tickets purchased separately may not be assigned to sit together.
- Pay for your order online using a credit or debit card. Credit cards, debit cards, and cash are accepted at the box office window. Payment in full is required for all orders under 16 tickets per show. Deferred payment is available for online orders of 16 or more tickets.
- Add these addresses to your email’s Safe Senders list: schooltime@popejoypresents.com and unmtix@unm.edu. You will receive a confirmation email with the number of paid attendees in your group after we process your order.
- We will mail your tickets via USPS to the address on your order 5-7 days prior to the performance. Please make sure that you can receive mail at the address provided.
- Keep all of your tickets together when you receive them. This will help expedite the ticket scanning process when you arrive at Popejoy Hall. We recommend distributing tickets to students when you arrive at the University of New Mexico campus.
- Call 505-277-6746 for Schooltime Series-specific ticketing questions.
Watch this Video Before You Order Tickets
Learn how to request ADA accommodations and opt-in to the deferred payment plan.